Privacy Policy

1. Introduction

AMEVIX DIGITAL provides digital technology services including AI automation, software and web development, custom CRM and business systems, lead generation and digital marketing. This policy applies to our website, our proposals and contracts, and the systems we operate on behalf of clients unless a separate agreement says otherwise.

By using our website or engaging our services you agree to the practices described here.

2. Information we collect

Information you provide

• Contact and enquiry details: name, email, phone, company, country, service interest, budget range and the content of your message.
• Payment-related details: billing name, email, phone, company, country, service and amount. Card numbers are entered directly with our payment provider and are never stored on our servers.
• Project information you share with us during an engagement.

Information collected automatically

• Device and browser type, approximate location derived from IP address, pages viewed and referring URLs.
• Cookie and similar identifiers, as described in our Cookie Policy.

3. How we use information

• To respond to enquiries and provide quotes, proposals and services.
• To process payments and maintain financial and tax records.
• To operate, secure, debug and improve our website and services.
• To send service communications and, where permitted, occasional updates you can opt out of at any time.
• To comply with legal obligations and enforce our agreements.

Our lawful bases include performance of a contract, our legitimate interests in running and improving the business, your consent (for example, marketing email and non-essential cookies), and compliance with law.

4. Cookies

We use essential cookies to run the site and, with your consent, analytics cookies to understand usage. You can accept or decline non-essential cookies from the banner shown on your first visit and change your choice at any time. Full detail is in our Cookie Policy.

5. Analytics

Where enabled, we use privacy-conscious analytics to measure aggregate traffic and improve content. Analytics are only loaded after you consent to analytics cookies. We do not use analytics data to identify individual visitors.

6. Communication

We may contact you by email, phone or messaging apps such as WhatsApp about your enquiry, project or payments. Marketing messages are sent only with consent and every marketing email includes an unsubscribe link. You can also email info@amevixdigital.com to update your preferences.

7. Data security

We apply technical and organisational measures appropriate to the risk, including encryption in transit (TLS), access controls and least-privilege permissions, input validation and output escaping, dependency review, logging and monitoring. No method of transmission or storage is completely secure; we work to protect your information but cannot guarantee absolute security.

8. Data retention

• Enquiry records: kept while we are in contact and for a reasonable period afterwards, then deleted or anonymised.
• Contract, invoicing and payment records: retained for the period required by applicable tax and accounting law.
• Website logs and analytics: retained for a limited period, then aggregated or removed.

9. Third-party services

We rely on carefully selected providers to deliver our services, which may include hosting and infrastructure, email delivery, analytics, a payment provider, and communication tools. These providers process data on our instructions under contractual safeguards. We do not sell your personal information.

10. International data transfers

We serve clients worldwide and may process information in countries other than your own, including where our team or providers are located. Where required, we use appropriate transfer mechanisms and safeguards to protect your information when it is transferred internationally.

11. Your rights

Depending on your location, you may have rights to access, correct, delete or restrict processing of your personal information, to object to certain processing, to data portability, and to withdraw consent. To exercise a right, contact info@amevixdigital.com. We will respond within the timeframe required by applicable law and may need to verify your identity first. You may also have the right to complain to your local data protection authority.

12. Children’s privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

13. Policy updates

We may update this policy to reflect changes in our practices or the law. We will post the updated version here with a revised “last updated” date and, where changes are significant, take reasonable steps to notify you.

14. Contact information

Questions or requests about this policy or your data:

• Email: info@amevixdigital.com
• Phone: +92 339-4285556
• Address: Karachi, Pakistan.